IT - Help Desk Coordinator at Federated Mutual Insurance Company Owatonna, MN

IT - Help Desk Coordinator

Federated Mutual Insurance Company

Owatonna, MN

Job ID : 374f2f71563039306d51707a2b4e613045773d3d

Job Description :

Job Details:

As a Coordinator, you will help identify and troubleshoot computer or procedural issues through knowledge of different systems and related processes. You will be a “go-to” person, over the phone, for our internal customers experiencing system issues. We are seeking a candidate that can communicate technical information with a level of common understanding along with a strong customer service drive and timely responses. We offer a solid training program and a collaborative team environment.

Qualifications Needed:

Two-year degree or equivalent general business environment experience
Experience demonstrating exceptional customer service and the ability to manage multiple tasks
Strong computer skills in Microsoft Office programs

About Us:

At Federated Insurance, we do life-changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives, all while enhancing their own.

You will have opportunities to grow in your career. Our employees are encouraged to ask questions and learn on the job, and we are committed to promoting from within. We recognize your contributions with an exceptional rewards package that includes competitive pay and bonus programs, incredibly affordable health insurance, generous pension and 401(k) benefits, and gift matching and paid volunteer time to support your involvement in the community. Learn more about our Benefits.

All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.

If California Resident, please review Federated's enhanced Privacy Policy.

Company Details :

Name : Federated Mutual Insurance Company

CEO : Michael G. Kerr

Headquarter : Owatonna, MN

Revenue : $1 to $5 billion (USD)

Size : 1001 to 5000 Employees

Type : Company - Private

Primary Industry : Insurance Carriers

Sector Name : Insurance

Year Founded : 1904

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Details

: Owatonna, MN

: 43526 - 61299 USD ANNUAL

: 72 days ago

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