1.0 Job Summary

IT/Analyst is accountable for Managing, Supporting, and Implementing Technologies that enhance productivity, are cost effective and beneficial to the growth of Borgers USA.

2.0 Specific Duties and Responsibilities:

• Manage, support, implement, configure and design Network infrastructure Wi-Fi, LAN, and WAN
• Manage, support, implement, configure Computer hardware, Software, Printing devices,

· Manage, support, implement, configure Servers, Switches, Access Points, and Firewall

· Provide helpdesk support for all employees

· Manage, support, configure Security systems Stanley PAC and ADP

· Manage, support, implement Avaya phone systems Voip

· Direct, execute and implement project administration and management

· Ensure constant application of company procedures and policies

· Identify and communicate areas of process improvement occasions

· Install, connect or set up software and hardware components

· Execute tracking action plans, analyze programs and oversee progress

· Coordinate follow-up meetings for every event to ensure work is completed and improvements have been integrated

· Operates any diagnostic equipment needed to perform job.

• Collects, interprets and reports data
• Initiate action to prevent the occurrence of any non-conformities relating to product, process, or quality system
• Maintains a positive and optimistic outlook
• Effectively interacts with internal customers and external contacts including customers, suppliers, and transportation workers
• Communicate effectively with all levels of Borgers organization
• Other duties as assigned

3.0 Knowledge, Skills and Abilities:

· Knowledge and implementation of general safe work practices

· Intermediate to advanced skills in multiple software applications, operating systems, and hardware configurations

· The ability to quickly learn new technical concepts, software applications or operating systems issues

· Self-starter with good organizing and planning skills to prioritize multiple projects and customers

• Creative problem solving and troubleshooting skills

· Strong interpersonal skills

· Possess good verbal and written communication

· Models effective attendance

· Ability to change and embrace change

· Ability to work independently and as part of a work group or team

· Able and willing to work in a manufacturing plant environment, including variable shifts and work days

4.0 Credentials and Experience:

· Bachelor degree or 2 year degree with minimum 5 years experience in the Information Technology or Network Administration (or similar field) or equivalent of experience in a similar role in a production/manufacturing environment

· Ability and desire to obtain and maintain the technical skills required to effectively support Borgers business processes

5.0 Special Requirements

· Authorization to work and reside in the United States

· Ability to obtain visa/passport for possible international travel

6.0 Physical Requirements

• Able to read and interpret text, schematics, blueprints or drawings

· Vision ability including close vision, peripheral vision, depth perception, and ability to adjust focus

· Normal hearing ability (with or without corrective device)

• Normal color vision

· Ability to lift and carry items for short distances:

o less than 10 pounds – regularly

o less than 30 pounds – occasionally

o greater than 30 pounds – infrequently

• Ability to bend, kneel, or climb steps/ladders
• Small motor skills including ability to grasp, control and use objects or tool
• Fine motor skills including manipulation of small objects

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• On call
• Weekend availability

Ability to commute/relocate:

• Norwalk, OH 44857: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have any automotive industry experience

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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