C.A.T. Inc., a transportation company in business for over 40 years, is looking for a dynamic

candidate for the following opportunity in Little Rock, Arkansas.

Technology Support Technician - Little Rock, AR

Role

- Receive all technology requests (via ticketing system, phone or in person)

- Ensure all requests are recorded in ticketing system

- Resolve requests for application and hardware support, access related requests, ad hoc report requests, etc.

- Transfer requests for enhancements, programming, or complex troubleshooting to appropriate team

- Manage operational recurring tasks (backup, EDI reports analysis, running reports, etc.)

- Manage technology access (Network, emails, AS400, phones, control access cards, etc.)

- Communicate with vendors to follow up on requests

Skills and Expertise

- Excellent communication skills

- Ability to work under pressure and frequent priority modifications

- Organisation skills

- Motivated to learn

Requirements

- Computer Science diploma

- Knowledge of the transportation Industry is considered an asset

We offer

- Good working environment

- Competitive salary

- Group insurance and deferred profit-sharing plan

- Health and wellness program including an onsite gym

- Positive and family-like work environment

You wish to be part of our team? Please forward your resume to the following address.

C.A.T Inc

4 Transport Street

Coteau-du-Lac, Quebec J0P 1B0

Fax: (450) 763-6383

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Help desk: 2 years (Preferred)
• Windows: 2 years (Preferred)

Work Location: In person

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