Monitor calls to observe agent demeanor, technical accuracy, and compliance to portfolio and company policies. Communicate objectives to improve performance.

Must have daily access to a car for daily extensive travel, and a valid drivers license. The position is mainly stationary but is also required to do house

The ideal candidate will be responsible the development in the design, drafting and engineering for in house projects.

Prioritizes each day to efficiently and cost-effectively schedule the workflow. Previous experience as a graphic designer, sign-related computer operator, or in

Handling incoming calls from existing customers. Taking payments and assisting customers with payment options. Answering customer service-related questions.