SUMMARY OF POSITION

The Leasing Professional is accountable for ensuring the satisfaction of Artisan residents while also meeting leasing, retention, and occupancy goals for the community. Artisan Leasing Professionals have excellent communication skills, think outside the box and have the ability to build lasting relationships. They are highly qualified to deliver top-notch customer service plus understand and anticipate prospect and resident needs to create exceptional Artisan experiences.

PRINCIPAL ACCOUNTABILITIES

• Conduct all business in accordance with Artisan policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
• Manage the leasing process from tour to move-in including closing the sale, completing lease documents, and inspecting units to ensure an Artisan “move-in experience”.
• Showcase the value of the community features as they relate to the prospects needs.
• Use a stakeholder-focused attitude year-round to ensure a smooth renewal process for existing residents.
• Utilize and establish creative marketing and social media strategies to increase property traffic.
• Support occupancy and retention goals by following up with potential and current residents.
• Use problem-solving skills and best judgment to handle unpredictable situations as they arise.
• Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision.
• Promote positive resident relations through courteous and timely response to resident needs and concerns.
• Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks.
• Collaborate with team members to plan and organize resident events.
• Will assist in other projects and activities as needed.

OPTIMUM SKILLSET QUALITIES

• A friendly personality and a genuine desire to help others.
• The ability to think clearly and make quick decisions.
• Numeracy and logistical planning skills.
• A professional manner and a calm, rational approach in hectic situations.
• The ability to balance prospects, residents, and business priorities.
• Flexibility and a “can do” Artisan mentality.
• Energy and patience.

REQUIREMENTS FOR ASSISTANT PROPERTY MANAGER

• High school diploma or equivalent, some college-level education preferred.
• 1+ years in a sales-oriented role. 6+ months of on-site leasing experience or a combination of customer service and sales experience and education preferred.
• Possesses superior sales ability.
• Computer proficiency, including MS Office: Word, Excel, and Outlook.
• AppFolio experience preferred, not required.

OUTSTANDING HEALTH BENEFITS & PAID TIME AWAY

• Health insurance
• Dental insurance
• Vision coverage
• Flexible spending accounts
• Company paid short-term & long-term disability insurance
• EAP (Employee Assistance Program)
• Voluntary benefits (life insurance, critical illness & disability)
• 401K with 3% match
• Vacation/sick leave
• Holidays
• Birthday PTO day

EOE