If you are a decisive and diligent individual who has a passion for geriatrics and experience working with dementia patients, then join our team at Benchmark Senior Living and help make a difference in the lives of our seniors! We are seeking a committed Mind & Memory Care Director who will be responsible for providing overall leadership and management to staff in the Harbor Program at Benchmark Senior Living at Adelaide of Newton Centre. You will plan, organize, develop and lead the overall operations of the Harbor Program in accordance with federal, state, and local laws as well as the standards, guidelines and regulations of Benchmark Senior Living. You will work with the Resident Care Director to evaluate the care delivered to residents as well as monitor and oversee call-out practices for Harbor – enforcing company standards to ensure adequate staffing levels at all times. If you are an industrious and compassionate individual who truly wants to help people suffering from dementia, then Benchmark Senior Living may be the right place for you!

Mind & Memory Care Director Job Responsibilities

• Provide supervision, coaching, recognition, engagement and performance evaluations on all Harbor Resident Care Associates.
• Maintaining an engaging, homelike environment which presents residents with many opportunities to touch, collect or enjoy interesting items along the way.
• Supporting and monitoring the day-to-day delivery of quality resident services resulting in high resident, family and associate satisfaction.
• Schedules all staff for 24/7 delivery of services with the Memory Care Program while monitoring available labor hours to budget. Operating the Memory Impaired Program includes, but is not limited to, recruiting, hiring, on-boarding, training, coaching, and developing all of the resident care staff to ensure the highest caliber staff is consistently in place. Integral components of the position include successful outcomes with customer, family and associate relations; quality assurance; regulatory compliance and financial management. This role partners with our Resident Care Director (RN) in order that the services driven by the resident service plan are provided and changes are communicated.

Additional responsibilities for the Memory Care Operations Manager include:

• Supporting the residents’ family, friends and significant others as ongoing caregivers and members of the care giving team
• Communicating frequently with family members
• Understanding and managing the department’s budget
• Attending and actively participating in local Alzheimer’s Association Chapters or local partnerships
• Conducting tours of Harbor as needed for prospective residents and families

Benefits