• Monitors system performance, improvements, and resolves system issues
• Performs server maintenance, software installation and upgrades, and manages licenses
• Manages relationships with third party vendors for hardware and software services
• Providing user management account support where Elevated Privileges (EP) may be required.
• Provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices. Perform imaging, desktop support, adds/moves and changes.
• Install new / rebuild existing network equipment in accordance with standards and architect designs based on project / operational requirements
• Performing system monitoring and analysis on assigned systems to discover risks and inadequacies, and provide recommendations on the need for expansion, enhancement or revision.
• Validation of backup activity status and research all incidents
• Review software patch release notes for compatibility and installation processes
• Schedule maintenance windows for deployments, following all change management processes
• Validation of network equipment backups
• Create reporting as needed and present results
• Performs general Windows server, Active Directory and GPO administration / configuration / maintenance tasks
• Respond quickly and effectively to incidents through troubleshooting server software and hardware issues
• Provide recommendations on system enhancements that will improve reliability and performance of system
• Assist with recommending, scheduling, and implementing system hardware and/or software upgrades or repairs
• Performing regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 25 pounds (or greater with additional assistance).
• Researches, evaluates and recommends software and hardware solutions based on business need & anticipated growth
• Supports Company's commitment to a culture of safe work practices

Operational Management:

• Manage and ensure effectiveness of our security solutions
• Establish and maintain regular written and in-person communications with the organization's executives
• Perform routine audits of system maintenance activity to confirm all updates are being applied and reported correctly
• Participate in routine audits to record maintenance levels and create reports to meet compliance

Experience:

• Experience in maintaining troubleshooting a wide variety of systems and networks to include high volume/high availability systems. Must have knowledge of debugging protocols and processes.
• Experience with conducting routine system administration tasks and logging data in system admin logs.
• Experience with maintaining troubleshooting a wide variety of systems and networks, including high volume or high availability systems.
• Knowledge of debugging protocols and processes
• Ability to troubleshoot problems and issues identified by customers and implement corrective actions​

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: One location

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