Visit vendors and attend product tradeshows to increase knowledge of manufacturing processes and market trends. Become an expert in a given product category.

Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations.

Answer all calls demonstrating strong professional telephone etiquette. Has a passion for service excellence, and responds to a high volume of calls by

Assist staff with clerical work and program preparation, including photocopying, printing, faxing, typing, creating and updating spreadsheets, data entry, etc.

Experience with methods and tools related to reliability growth, failure analysis, design for manufacturing, life cycle and quality engineering.