Essential Duties and Responsibilities include the following. Other duties may be assigned

• Support information systems to assure smooth, professional and cost effective operation of all IT systems
• Manage virtual environments and the servers and computers that are hosted
• Design and develop active directory standards using security groups, organization units and other standard practices in order to keep active directory manageable
• Maintain appropriate backup environment of not only software and data including on premise and cloud based backups.
• Support the migration of domain controllers and file/print servers from old hardware to new hardware infrastructure including the appropriate security and permissions requirements.
• Support and manage daily operational requirements to the virtual servers including patches and upgrades
• Manage Active Directory (users, security groups, distributions groups, etc)
• Maintain workstation and other computers handling day to day user support issues
• Support setup tasks in ERP system users, maintaining connection to SQL
• Generate and maintain effective documentation for processes and procedures to support IT functions
• Follow discrete protocol involving confidential material, accessibility and/or related activities

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Complete or working towards a four year Bachelor's degree in Information Systems or related field, or equivalent work experience to offset educational requirements
• Five years of experience working on information systems process improvement, project management or an equivalent combination of relevant education and/or experience
• Ability manage and prioritize time effectively
• Ability to problem solve IT and related systems
• Ability to operate with high level of detail in performing duties and responsibilities

Language Skills

• Ability to write professionally for multiple outlets that conform to prescribed style and format
• Ability to verbally communicate effectively
• Ability to explain IT related topics in “layman’s” terms to non technical team members

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Computer Skills

• Proficient in VMWare ESXi virtual environments
• Proficient in Microsoft networking and Active Directory management.
• Proficient with MS Server 2012+, Windows 7/10 and handheld operating systems
• Proficient with networking fundamentals (DNS, DHCP, GPO and other computing/networking environmental configurations)
• Proficient in Network security standard fundamentals (Firewall security, AV/AS configurations, Password policy management and other security practices)
• Proficient in all Microsoft Office applications (Word, Excel, PowerPoint, Access, Outlook)
• Adapt to System Specific network, virtual environment software managing applications

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this Job, the employee is occasionally required to stand; walk and sit
• Specific vision abilities required by this job include the ability to adjust focus
• Employee may occasionally be required to lift parts weighing up to 50 lbs

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate

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