Job Detail

Technical Trainer

Technical Trainer

Wacker Neuson

Menomonee Falls, WI

Job ID : 374f2f71563031346b514a7a2f64573046773d3d

Job Description :

JOB DESCRIPTION:

TheTechnical Trainer’s primary role is to development technical training programsfor Service and Customer personnel and to ensure uniformity of the programs forall groups.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Curriculum and Program Development:
  • Writes service training materials, class outlines and training aids to be utilized in instruction for Certified and field classes.
  • Administers the Technical Certification program including curriculum, testing, promotion of programs and budget management.
  • Administers all co-operated field training programs instructed by the Field Service Technicians.

Training Function:
  • Conducts and/or participates in certified training classes with service staff and Field Service Technicians.
  • Administers the on-line learning program and maintains the Learning Management System website used to deliver service and sales training.

Promotion of Programs:
  • Develops training support literature, promotional and video programs in conjunction with sales promotions.

Maintenance of Equipment:
  • Services and maintains the Visitor Training Center demonstration equipment to ensure proper operation and safety.
  • Sets up for training schools.
  • Prepares new equipment upon receipt and prepares used equipment for shipping after sale.
  • Manages the inventory of the demonstration equipment.

Self-Development:
  • Keeps up to date on industry trends.
  • Remains current on knowledge of equipment, parts, changes, improvements and applications on Wacker Neuson products as well as competitive products.

Safety:
  • Performs all job functions is a safe manner and maintains safety awareness.
  • Reports known accidents, injuries and unsafe practices and/or conditions to supervisor.

REQUIRED SKILLS:

  • A Bachelor’s Degree in a related program is required.
  • A minimum of 3 years of experience in a technical training and development role.
  • Excellent verbal, written and public speaking skills
  • Proven track record of developing and implementing process improvements.
  • Proficient computer skills including Word, Excel and PowerPoint.

PHYSICAL DEMANDS AND/OR WORK ENVIRONMENT

While performing the duties of this job, the employee must be able to use a keyboard, calculator, and telephone. Frequent sitting, talking, hearing, and occasionally stand, stoop, kneel, crouch, crawl, lift (10 lbs.), and an ability to adjust vision for close vision work. Up to 10% of time spent in manufacturing environments around industrial equipment. Able to travel up to 30%. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Company Details :

Name : Wacker Neuson

CEO : Georg Sick

Headquarter : Schilda, Germany

Revenue : $1 to $5 billion (USD)

Size : 1001 to 5000 Employees

Type : Company - Public

Primary Industry : Machinery Manufacturing

Sector Name : Manufacturing

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Details

: Menomonee Falls, WI

: 49471 - 67055 USD ANNUAL

: 161 days ago

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