Technology Support Specialist

This is a senior technology support position that will be paid in the salary of $43,575-$49,800. Pay will be based on experience and skill level. This position will be responsible for daily Technology Support throughout the District. The person assigned will report to the Director of District Technology. Benefits included.

Qualifications:

Ø Must have a high school diploma or equivalent.
Ø Must have a valid driver’s license.
Ø Must be able to work well with other staff members.
Ø Must be able to communicate effectively in person, on the phone, and via written correspondence.
Ø Must be able to manage time efficiently and follow detailed instructions.
Ø Moderate to heavy lifting is required.
Ø Willingness to work overtime if necessary.
Ø Tier 2 and 3 on-site and remote support for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
Ø Conduct sites surveys; assess and document current site configuration and user requirements.
Ø Analyze existing requirements and prepares specifications for hardware acquisitions.
Ø Configure computers, communications devices and peripheral equipment.
Ø Train staff in proper use of hardware and software.
Ø Troubleshoot, repair, test, install, and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment.

Application Procedure
Application, Cover Letter, Resume and Supporting Credential Files should be completed and submitted via the Monroe Public Schools website, https://www.monroe.k12.mi.us/index.cfm, Employment Opportunities Link, AppliTrack.