POSITION : Waitperson FLSA STATUS : Non-Exempt 7 am TO 2 pm

PURPOSE

Reporting to the Executive Chef , the Waitperson serves meals to the residents of the Community in a timely, pleasant and professional manner, while maintaining a clean and orderly dining room.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Conduct pre-meal set up and including but not limited to filling water pitchers, filling butter containers, placing linens and setting out dinnerware and utensils.
• Explain menu selections to residents and/or guests so that they are fully aware of all the menu items that are available; understand and articulate knowledge of the ingredients used in preparing all dishes on the menu. Understand and explain all alternative menu choices available.
• Take all food orders clearly and precisely.
• Assure quality table service by utilizing proper service techniques, and exhibiting a cheerful, courteous and positive attitude while adapting to the various needs of each resident.
• Time the delivery of food from the kitchen and expedite food delivery to residents.
• Conduct post meal clean-up including but not limited to removing all dinnerware to kitchen, vacuuming dining room, and cleaning chairs.
• Maintain the highest standard of personal hygiene and adhere to department uniform policy including the continuous wearing of an Orchard Hill authorized nametag.
• Responsible for promoting an environment that results in resident satisfaction by exhibiting a positive attitude and timely response to resident needs and requests.
• Follow the department and Orchard Hill Assisted Living, policies and procedures and federal, state and local laws and regulations, where applicable
• All other duties as required and consistent with the education and skills required for this position.

EDUCATION/EXPERIENCE/LICENSURE-CERTIFICATION

EDUCATION: High School Diploma or equivalent certificate preferred.

PREVIOUS EXPERIENCE: Previous experience as a waitperson or in a food service environment desirable. Previous experience working with the elderly and/or disabled in a paid or volunteer position highly desirable.

LICENSE: None

SKILLS AND ABILITIES

• Ability to read, write and speak English.
• Working knowledge of the use of a vacuum cleaner, wet/dry vacuum, and other cleaning products and equipment normally used in a dining room setting, highly desirable.
• Ability to be flexible and work in an environment that promotes teamwork and collaboration.
• Excellent verbal communication skills, and the ability to relate in a positive and professional way to a diverse resident and employee population.
• Ability to maintain a high level of confidentiality regarding residents, employees, staff and the community.
• Demonstrated ability to set priorities, complete assignments in a timely manner while managing multiple duties and responsibilities.

PHYSICAL REQUIREMENTS

• Physically able to move at least 30 lbs. without assistance.
• Physically able to bend, reach and work in small areas.
• Physically able to push and pull equipment and furnishings.
• Physically able to stand for long periods of time.

Job Types: Full-time, Part-time

Physical setting:

• Casual dining restaurant

Schedule:

• Day shift

Work Location: One location

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