Job Detail

After Hours Customer Support

After Hours Customer Support

Heniff Transportation Systems LLC

Oak Brook, IL

Job ID : 374f2f7156306c356b7770322f64613745513d3d

Job Description :

Description:

Heniff Transportation provides best-in-class supply chain solutions to our valued customers by utilizing our network of supply chain services and resources. We focus on creating extraordinary growth and value across the markets, industries, and customers we serve through outstanding safety, innovation, and service performance. We accomplish this through one of the largest, fully integrated networks of terminals, transload and tank wash facilities in North America and now in Canada. We strive to be the BEST at everything we do.


Shift: Saturday-Wednesday, 7am-4pm.


Essential Functions:

  • Address any dispatch related issues that come up after hours.
  • Field calls from drivers related to breakdowns, accidents, and other equipment related issues.
  • Work with terminals to assigns resources to meet customer requirements under company and regulatory agency mandates.
  • Enters complete and accurate data about the customer's orders into the computer system.
  • Communicates with customers, employees, and other terminal locations to ensure customer's requirements are met while getting the most efficient use of available resources.
  • Handles emergency and non-emergency situations.
  • Checks drivers' hours of service and maintenance condition reports of selected equipment.
  • Issuance ofEFS to address repairs and breakdowns.
  • Provide drivers with 24/7/365 access to live assistance when needed.
  • Other duties as assigned.

Requirements:

Qualifications/Requirements

  • Candidates must have knowledge of DOT regulations, safety polices, and other Regulatory bodies having jurisdiction over motor carriers.
  • Experience with Outlook (E-mail) and AS400 is desired.
  • Trucking Industry background a must.
  • Clear written and verbal communications
  • Work well in a team environment.
  • Must maintain confidential information.
  • Ability to analyze and resolve situations and problems.
  • Must have a talent to handle multiple priorities and projects.
  • Better than average skills working with computer programs.

Job Requirements

  • High school diploma or GED
  • Trucking/tank truck or Logistics experience
  • Preferred qualifications· Associate's or bachelor's degree

Benefits and Perks:

  • 401(k) Plan
  • Company 401(k) Matching Contributions
  • Employee Assistance Program (EAP)
  • PerkSpot National Employee Discount Program


In addition, eligible employees receive:

  • 120 hours Paid Time Off (prorated) in the first year & 7 Paid Holidays
  • Medical, Prescription, Dental & Vision Insurance
  • Short and Long-Term Disability Insurance
  • Voluntary Life & Accident
  • Critical Illness Insurance
  • Company Paid Life Insurance

At Heniff, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Heniff treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.


PI202620055

Company Details :

Name : Heniff Transportation Systems LLC

CEO : Robert Heniff

Headquarter : Oak Brook, IL

Revenue : $500 million to $1 billion (USD)

Size : 1001 to 5000 Employees

Type : Company - Private

Primary Industry : Shipping & Trucking

Sector Name : Transportation & Logistics

Year Founded : 1998

dutch-tavern.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, dutch-tavern.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, dutch-tavern.com is the ideal place to find your next job.

Details

: Oak Brook, IL

: 34191 - 45188 USD ANNUAL

: Today

Share Job :

Related Jobs

Austin, TX

35000 - 45000 USD ANNUAL

Full Time

Handle many inbound and outbound calls to customers and clients. Maintain records of the conversations with the customer and analyse the data.

Green Bay, WI

93738 - 135807 USD ANNUAL

Full Time

They provide proactive Capacity planning and design support by monitoring system and network resources with tools and monitoring software.

Retail Sales Advisor

Willmar Slumberland Furniture

Willmar, MN

50000 USD ANNUAL

Full Time

Equipped and confident in utilizing effective communication techniques to engage, build rapport, inform, persuade, and entertain customers to assist in driving

Front Desk Specialist

ONS MSO LLC

North Chelmsford, MA

Full Time

Answering and triaging incoming calls. Greets patients, schedules appointments, answers telephone, verifies and updates registration and collects payments.

Reno, NV

23 USD HOURLY

Full Time

Chewy offers a variety of scheduling options including part-time and full-time roles. Fulfillment Specialist do a wide range of warehouse functions; labeling,