Job Detail

Apple Technical Support/Customer Service

Apple Technical Support/Customer Service

Mac Made Easy

Kahului, HI

Job ID : 374f2f7156306c306b674a302f4e653748513d3d

Job Description :

Are you the Apple Tech Support for your family and friends? If so come join our team in Lihue. Hourly play $17-$20.00 an hour + an opportunity to get a commission and bonus monthly.

Mac Made Easy has been in business for 30 years and have 4 locations in Hawaii. We sell and service all Apple products just like the Apple store

Description & Responsibilities

‣On-Floor Sales

- Greet customers, demonstrate products, guide customers for product selection, close sales and complete payment transactions, obtain customer contact information and generate leads for future business. Approachable and willing to explain technology to a variety of customer types and their unique needs.

‣Product & Inventory Management - Keep retail area clean and in perfect presentable format all times. Stock product walls and tables. Unpack new product received, enter inventory POS system, print and affix price labels.

‣Excellent organizational skills -- being able to juggle many of tasks, activities and objectives simultaneously and complete them successfully. Keep information organized and accurate.

‣ Excellent communication skills -- In-person, by e-mail and phone. Must be effective, efficient, compelling, friendly, professional and complete. Be able to relate to a customer's needs, and present a solution that will best benefit their need in terms they can understand.

‣Technical skills -- Very comfortable with using technology to perform duties.

‣Aptitude -- Keen eye for details, quality and aesthetics. Must be able to spot and correct errors and in-consistencies. Must offer ideas and suggestions to constantly grow self, team members and company.

‣Attitude -- Be friendly and highly customer service oriented. Be a team player and work with customers, vendors and staff to deliver the best experiences for customers. Be self-motivated and a self-starter. Be passionate about Apple products and third party products related to the technology industry.

We offer, medical/dental/401K/Profit Sharing

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 4 hour shift
  • 8 hour shift

Supplemental pay types:

  • Bonus pay
  • Commission pay

Application Question(s):

  • You live on Kauai?

Experience:

  • Customer support: 2 years (Required)
  • Apple Technical: 2 years (Required)

Work Location: One location

Company Details :

Name : Mac Made Easy

CEO : Betty Markowski

Headquarter : Kailua, HI

Revenue : $5 to $25 million (USD)

Size : 1 to 50 Employees

Type : Company - Private

Primary Industry : Computer Hardware Development

Sector Name : Information Technology

Year Founded : 1992

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Details

: Kahului, HI

: 17 - 20 USD HOURLY

: Today

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