Most providers designate a 4-hour window to accept calls Monday - Friday and only need to take weekend call on a rotating basis once every 5-6 weeks.

Speak clearly and audibly on the telephone in English. Exercise discretion and independent judgement in liaison role between our Sales Reps, Customers (eg.:

Experience with both Federal and multi-state returns. Additionally, preparing income tax returns for individuals. Supporting small to mid-sized companies.

Updates guest accounts in casino computer system, and processes credit, safekeeping and front money transactions for casino guests.

Must be able to process 50+ emails a day, along with managing incoming phone calls and walk-in customers. Manage all incoming phone, email, and walk-in orders