Who says you can't choose your family?

We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.

What’s in it for you?

The opportunity to use the sum of your life’s experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing you’ll feel proud to be a part of every day?

Employee Benefits:

• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Employee Assistance Program
• Employee Discount
• Paid Time Off
• Employee Recognition Programs
• Anniversary & Birthday Programs
• Award Co.

OUR MISSION:

“Traditions Spirits believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time.”

This position is responsible for the physical set-up, cleanliness and maintenance of all banquet equipment and function rooms, as well as their related areas. In so doing, is expected to direct all efforts toward guest satisfaction.

ESSENTIAL FUNCTIONS AND SOLE RESPONSIBILITIES:

NOTE: Traditions Spirits, Inc. ® may change the requirements of this job description at any time. These include, but are not limited to the following:

• Embodies Traditions Spirits Mission, Vision, and Core Values
• Be able to read and understand a banquet event order (BEO) and set up room(s) in accordance with the specifications of that BEO
• Be thoroughly familiar with the location of all necessary equipment required for the various types of setups
• Correctly and efficiently set up and break down all functions
• Be totally familiar with, and practice, the safe handling, care and storage of all banquet equipment
• Assist guests whenever possible, referring all requests which are beyond the scope of your responsibility to your supervisor or the catering manager/event coordinator
• Keep the banquet rooms and storage areas clean and neat at all times
• Perform periodic total cleaning of the area, as assigned by the manager (this may include removing gum and other debris from the tables and chairs)
• All equipment not in use must be returned to its proper storage area in a clean condition before the end of each shift
• Report all damage to catering equipment, furniture or furnishings to the Manager so that repairs may be made
• Make sure that all equipment is in proper working order before being used
• Maintain a clean patio area for the benefit of the guests
• Assist the staff during the events with various duties
• This position is located within The Chickasaw Nation's Casinos.

OTHER RESPONSIBILITIES:

NOTE: These include, but are not limited to the following (additional responsibilities may be assigned as necessary:

• Providing information to supervisors and co-workers by telephone, in written form, via e-mail or in person
• Always being dressed in the appropriate, clean uniform when present for functions
• Must wear safety/slip resistant shoes
• Must use safety belt when lifting anything over 50 lbs
• Help create and support an environment of “Teamwork” by helping a fellow employee or guest without a second thought
• Superior attendance and punctuality
• Attendance in mandatory meetings, training, workshops and/or seminars
• Adhere to organization policies and procedures

REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE):

• High School Diploma or equivalent desired
• Knowledge or principles and processes for providing guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction
• Good oral and written communication skills
• Dealing directly with the public
• Mature judgment and professionalism in handling all matters
• Ability to read and understand information and ideas presented in writing
• Good problem solving skills

WORKING CONDITIONS AND PHYSICAL EFFORT:

• Standing during entire shift
• Reaches, bends, stoops, lifts, carries and pushes
• Lifts and carries furniture (and/or equipment) weighing up to 75 lbs
• Essential hand/eye coordination
• Work is normally performed in a typical restaurant work environment
• Ability to tolerate extreme weather conditions such as heat and cold
• Tolerance for cleaning chemicals

• TMJ

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