Under the direction of the store General Manager, performs a variety of tasks specific to the successful operation the Café following the prescribed guidelines for service.

Role and Responsibilities

• During the majority of the shift, this is an independent position with back-up provided on an as-needed basis.
• Operation of the Café equipment and prepare coffee, specialty drinks, bottled drinks, and baked and prepared goods.
• Maintain a clean environment within local, state, and federal sanitation guidelines.
• Complete on-going, daily and weekly cleaning of food surfaces, machinery and utensils, and customer areas.
• Stock and merchandise café in accordance with company policies and procedures, maintaining a straight, organized and clean shopping environment.
• Greet customers entering the store and café, and provide exceptional customer service on each transaction.
• Successfully promote all POS initiatives and company programs including, but not limited to discount cards, magazine sales, pre-sale vouchers, and donation programs.
• Balance cash drawer following each shift within allowable variances as identified in the Loss Prevention Policy.
• Assist the bookstore as needed.