Call Center Representative

Work/Train onsite for 60 Days with potential to Work from Home

Payrate: $16.50/$17.50 (bilingual)per hour

Call center located in Sandy, UT. Hours of call center operation is 9:00 AM/MST until 7:00 PM/MST 7 days a week. A typical work week will be 8 hours a day, 5 days a week, and will include a Saturday or Sunday. Training is conducted Monday through Friday from 9:00 AM/MST until 5:00 PM/MST (2 weeks of training). This is a full time, onsite, regular position accepting inbound calls and chats.

Conduent has an exciting opportunity waiting for you:

• Are you a problem solver who can patiently listen to, understand, and address complex customer issues?
• Have strong people skills to build a genuine connection with a customer over the phone and chat.
• Can navigate multiple applications and research solutions with ease
• Love helping people and guiding them to the best solution for their issue
• Provide calm conflict resolution and problem resolution for frustrated customers
• Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers

We offer:

• Medical, dental and vision Insurance
• Paid time-off
• The opportunity to contribute to a 401(k)
• Paid training
• Late morning to evening shifts available

Requirements:

• Must be at least 18 years of age
• Must have High School Diploma or GED
• Pass a general background check & 5 panel drug screen
• Have open availability between 9am-7pm MST
• 100% attendance in the first 90 days