Phlebotomist/Certified Medical Assistant

General schedule: 7:30 a.m.-5:30 p.m. Monday-Thursday. Occasional evenings and weekends.

Summary

This position works closely with and assists medical/behavioral health providers performing regular laboratory tasks, maintaining safety protocols, complying with required regulations, and supporting overall clinic needs and patient flow.

Role and Responsibilities:

Daily Tasks (Many are shared tasks)

• Perform blood draw
• Preparing patients before drawing blood
• Explaining blood draw procedures to patients and answering any questions about the process
• Following all health and safety protocols and procedures to maintain sanitary work areas
• Gathering medical testing materials, including needles, sample vials, blood storage bags and test tubes
• Verifying patient information and labeling blood samples properly
• Accurately updating patient information in the organization’s database
• Helping nervous or frightened patients remain calm during blood draws
• Performing injections
• Performing STI testing
• Working with supervising Physicians and following their directions at all times
• Check/route faxes
• Check/route voicemail messages and Athena cases/messages
• Accept and process patient payments in clinic and over the phone
• Answer and return phone calls when possible
• Keep common areas clean: Dishes as needed, bathrooms as needed
• Call for lab pick up if necessary
• Follow through with clinical in box tasks through Athena
• Check and log lab fridge temperature.
• Maintain specimen log book if needed.
• Take patient vitals as needed for daily appointments
• Prep next day patient paperwork
• Prior Authorization for medication refills
• Set up prescription refills for providers within Athena if they come in through fax or phone call
• Clean exam rooms between each patient, sanitize hands between each patient
• Stock Exam Rooms
• Special Projects (only if there is time)
• Delete computer document history to maintain HIPAA compliance
• Look ahead at next week’s schedule for all providers and identify any scheduling concerns clinical needs
• Participate in Front Desk, Individual Supervision and Staff meetings/trainings as scheduled
• Check office and clinic inventory, and order any low items
• Other duties as assigned

*Preferred Skills & Experience

- The qualified applicant will have at minimum a high school diploma/GED and certification as a CMA, CNA, or Phlebotomist.

- Billing/coding, Athena, GSuite, EHR experience, multiline telephone, experience in social work and medical setting, basic office management skills (fax, scan, e-mail, etc.), experience working with community organizations and/or non-profit organizations,

*Additional Notes

• Willingness to learn
• Compassion for others
• Willingness to work as part of a team
• Organized
• Ability to work independently
• Must be able to pass a background check
• Must be able to treat everyone with respect and dignity

This job description does not list all of job duties. Occasionally the Clinic Director or Office Manager may assign other reasonable duties. Identity reserves the right to revise this job description at any time.

We are an equal opportunity/affirmative action employer.

Job Types: Full-time, Temporary

Pay: $18.00 - $24.00 per hour

Benefits:

• Paid time off

Medical specialties:

• Primary Care

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift

COVID-19 considerations:
Recommend that clients and staff who are not fully vaccinated wear a mask. Additional cleaning and sanitation precautions apply.

Experience:

• Certified Medical Assistant: 2 years (Required)

Work Location: One location

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