[H.S. Diploma or Equivalent; California Certified Phlebotomy Technician I (CPT I) Certificate - CA Department of Public Health; AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart AssociationHours
Shift Start Time:
VariableShift End Time:
VariableAdditional Shift Information:
Full-time (1.0) Position. 8-hour variable shifts. Must be able to work day, evening and night shifts.Weekend Requirements:
Every OtherOn-Call Required:
Yes
**
*What You Will Do*
Provides the technical knowledge, expertise and judgment required to support the Sharp HealthCare (SHC) mission and scope of laboratory services. Position Requirement must include the ability to perform the defined tasks below. All defined tasks in this job description are in addition and supplementary to those defined in the CPT job description and presume that minimum level of competence and performance is established and maintained.
Outreach Lab employees work variable assignments to all acute care hospital laboratories and outreach patient service centers (PSC)
Required Qualifications

• H.S. Diploma or Equivalent
• 2 years Phlebotomy experience in a clinical lab hospital setting required. Outpatient collection site preferred.
• AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association
• California Certified Phlebotomy Technician I (CPT I) Certificate - CA Department of Public Health

**
*Essential Functions*

• Daily operations workflow

Must demonstrate competency and the ability to work and float between all Acute Care hospitals, Specialty hospitals and Outreach Lab settings.
Facilitates specimen collection process in all Sharp HealthCare patient care settings, including, when needed, within patient homes for Home Health services.
Must be available to work variable shift (morning ,pm and nights) including morning draws at the hospital and Skilled Nursing Facilities and cover Outreach after am draws.
Manages multiple priorities, functions, and processes for all the system laboratories.
Ability to follow transportation guidelines when processing and transporting specimen from one location to another
Utilizes appropriate methodologies and best practices depending on patient population and unique care setting.

• Patient and Family Education

Provides patient education on how long the draw is going to take, any instructions related to the draw, patient satisfaction, etc.
Interacts and communicates in a manner to reflect an understanding of the patient's age, culture, state of health, level of comprehension.
Communicates and interacts with the patient's family in a way that is perceived positive and supportive while maintaining patient confidentiality.

• Equipment management

Utilizes all equipment (including phone, copier, fax, etc.), instruments, products, and other tools per manufacturer's and training instructions and according to established procedures; facilitates issue resolution.
Demonstrates competency and efficient use of all tool applications (IT, PC, other system/software) and equipment to produce the end product.
Performs and validates required preventive and corrective maintenance on equipment/tools.
Reports and documents equipment/tool/reagent issues and failures.
Actively manages inventory expiration dates and demonstrates ability to evaluate consumables (reagent/supply) inventory to prevent shortages; alerts ordering personnel.
Removes defective equipment from use, documents problem, and notifies appropriate personnel for repair; verifies equipment inspections are up-to-date. Follows through on problem resolution.
Verifies equipment safety inspections are up-to-date.

• Quality assurance

Coordinates and completes processes to meet standards established to maintain quality testing, including collaboration and engagement in continuous improvement of processes.
Completes and validates daily position tasks within expected timeframes to meet QA indicator goal expectations.
Identifies errors and follows-through with investigation, correction, documentation, and notification to appropriate caregiver and lab leadership.
Demonstrates process of self-discovery, including knowledge of strengths and weaknesses and views deficiencies as opportunities for growth; sets goals for self-improvement.
Communicates clearly using tools Closed Loop and SBAR.
Receives feedback well and provides thoughtful feedback to others.
Proactively and appropriately notifies caregiver when delays may result in not meeting expected turn-around-times for specimen collection, processing and testing processes.

• Specimen collection process

Completes specimen collection processes without error using written policies, procedures and other appropriate resources; identifies issues in policies or procedures.
Performs new procedures and policies within acceptable training time intervals; meets department turnaround time goals.
Documents activities and results consistently, thoroughly and legibly; proof reads and double checks own work to minimize errors to achieve zero defects and zero harm.
Performs patient reception, sample collection, processing and may assist with analytical procedures and demonstrates assessment of testing factors with regard to patient age and population specific groups.
Evaluates work performed for accuracy and verifies any questionable findings with thorough investigation and appropriate follow through and seeks supervisory assistance and guidance as appropriate.
Performs additional duties as assigned.
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

Job Type: Full-time

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