JOB DESCRIPTION

Position: Contract Senior Digital Product Manager

Reports to: Senior Director, UX Design & Digital Strategy

ESSENTIAL JOB RESPONSIBILITIES & DUTIES INCLUDE:

• Manage the product roadmap and backlog for existing digital products and other team priorities, leading ongoing backlog grooming, sprint planning & bi-weekly/monthly releases
• Oversee and manage requirements gathering, solution design, user story writing, feature development, backlog prioritization and user acceptance testing
• Partner with key stakeholders and cross-functional teams regularly to ensure alignment on feature development and prioritization, including oversight of third-party partners to ensure every sprint delivers on planned objectives
• Routinely apprise management of planned execution & prioritization of key features in the product roadmap
• Continually monitor and evaluate product performance to ensure constant iteration and optimization
• Help oversee the effort of managing, storing, processing and analyzing large data sets to identify business opportunities & areas requiring optimization
• Work with Design team & Commercial leadership to develop product positioning and messaging that ensures strategic differentiation from competitors
• Collaborate effectively with counterparts in other areas of the company, including Engineering, Clinical Operations, etc., to develop and execute work that realizes the long-term vision of TransMedics
• Contribute to driving the creation of an internal culture centered around user-centric design principles, best practices, standards, processes, and tooling
• Be a significant contributor to TransMedics’ digital product strategies and long-term vision to build a best-in-class digital ecosystem
• Ability to craft a product vision (short to long term) and convert that into a concrete strategy
• Evaluate, analyze, and understand the voice of the customer through a variety of data sources
• Perform other TransMedics tasks and duties as assigned

REQUIREMENTS & QUALIFICATIONS:

• 8+ years of professional experience in a digital product management or business analyst role
• A strong and practiced user-first mindset, whether the user is an existing employee or an external customer, and an expert ability to translate user needs into achievable solutions that while also deliver on core business objectives
• Excellent analytical, organizational, and communication skills as you work with many different stakeholders and teams to balance competing priorities, resolve conflicting requirements, and ultimately deliver on all user & business goals
• Demonstrable passion for building great products and solving customer and business problems
• Proficient understanding of back end and front-end programming languages, and the ability to identify integration opportunities for data sources that can augment our digital product experience
• Passion and commitment for ensuring all aspects of our digital experience are fully inclusive & accessible to all users
• Outstanding written and verbal communication skills
• Strong interpersonal skills and ability to work both independently and collaboratively
• Ability to prioritize and work efficiently in fast-paced environment

EDUCATION:

• Bachelor's degree in Business, Computer Science, Information Systems (or related field)

Job Types: Full-time, Contract

Benefits:

• Referral program

Experience level:

• 10 years

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Andover, MA 01810: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• UX: 8 years (Preferred)

Work Location: One location

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