ADMINISTRATIVE ASSISTANT/CUSTOMER SERVICE REPRESENTATIVE

This position is designed to help maintain the workflow of Operations, Sales and the overall functions of the company. This position reports directly to the Business Manager and Sales Manager and works very closely with both departments.

DUTIES AND RESPONSIBILITIES

include but are not limited to:

· Answering phones, directing calls to proper parties, and greeting walk-in clients with emphasis on exceptional customer service

· Prompt initial contact with all future leads

· Appointment setting for sales staff

· Confirmation calls for scheduled appointments and moves

· Maintaining and updating customer database, Google Sheets, and sales calendars

· Preparing daily paperwork: attention to detail is a must!

· Pre and Post move client follow up

· Filing: electronically as well as in office

· Other assignments as assigned by supervisors

MINIMUM JOB REQUIREMENTS

· Completed High School or GED

· 2 years of Customer Service Experience

· Basic knowledge of Microsoft products: Word; Excel; Outlook, etc.

· Previous Administrative experience would be beneficial to your success; This includes organization and detail oriented skills

· Ability to lift up to 25lbs: you will occasionally be responsible for accepting deliveries into our warehouse.

We are looking for an individual with an outgoing, positive, and friendly personality who is eager to learn and become a permanent part of our team.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Asheville, NC 28804: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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