At The Coca-Cola Company, we're looking for individuals who understand the fundamentals and principles of technology and want to solve business problems on a global scale. We empower our employees to challenge the status quo, make bold recommendations, experiment, and adapt, so we can grow together and make a great business even better. The Data and Systems Support Specialist is a key member of the Customer Service & Transportation (CS&T) Strategic Initiatives team, providing support to the NAOU Supply Chain CS&T organization by serving as a product owner and subject matter expert for our business-critical systems and data tools

What You’ll Do for Us

• Support and maintain business-critical systems and data tools including SAP, Salesforce, OTM, MS Teams, SharePoint, OneDrive, Power BI, Power Automate and Power Apps.

• Proactively learn technical details of system-driven processes, and share that knowledge with business users, technology project teams and other stakeholders.

• Serve as a system subject matter expert for our department and stakeholders, acting as a liaison between business users and IT/technical teams to answer questions, submit help tickets, and escalate as needed to drive solutions.

• Work with business users to evaluate and improve technical solutions in response to new ideas and changing business needs.

• Partner with business analysts and other subject matter experts to define system and data policies, measure data integrity within business systems, and identify ways to improve overall system health.

• Lead and participate in the development of technologies and digitization initiatives for the Supply Chain CS&T organization.

• Support the CS&T Strategic Initiatives team in the implementation of strategic projects, financial analysis and process improvements.

• Support optimization of CS&T data and reporting, visualizations and automation.

• Strategically align with stakeholder partners to ensure compliance to business requirements and system best practices.

• Provide coaching and guidance to other team members and support the Strategic Initiatives team on process improvements by acting as a subject matter expert on data policies, processes, and systems.

• As tools are deployed, build and refine knowledge of the business to help the CS&T function move faster going forward.

Qualifications & Requirements

• 5+ years of experience working in technology-focused roles

• 4+ years experience with SAP, Salesforce and/or OTM

• Bachelors degree in finance, engineering, business, or supply chain, advanced degree preferred

• Project management experience in digitization initiatives a plus

• Ability to thrive in a fast-paced and ever-changing environment and collaborate with different individuals and organizations to reach common goals

• Innovation & Technology: The ability to work with an award-winning team that is on the cutting edge of innovation.

• Exposure to World Class Leaders: Availability to global technology leaders that will expand your network and exposure you to emerging technologies and techniques.

• Agile Work Environment: We embrace agile, with management that believes in removing barriers, so you are empowered to experiment, iterate and innovate.