End User IT Support Technician
End User IT Support Technician
Computer World Services
Tampa, FL
Job ID : 374f2f7156306c306c7746302f64473446773d3d
Job Description :
Job Description
The candidate will serve as an End User IT Support Technician providing Asset Management support work for an ongoing project to complete the IT Inventory across the command. The candidate may need to deploy within the USCENTCOM AOR in support of operations. This is a deployable position; the candidate must have a valid US passport and be willing to travel.
Key Tasks and Responsibilities
- Provides IT systems and software maintenance support in a 24x7 work center; shift work may be required
- Coordinates and manages Automated Data Processing Equipment accountability of new equipment, replacement equipment, and upgrades
- Processes end of life, defective and/or damaged equipment through DRMO
- Helps management and testing of desktop load set configurations to include tracking and compilation of user issues
- As required, assists the VIP support team to include all hardware and software configurations and testing
- Assists with information on systems/equipment needed to support system life cycle replacement planning and execution including procurement of hardware, software, and necessary supplies
- Plans and coordinates the removal, movement, and/or installation of computer hardware and software
Job Requirements:
Required Education & Experience
- Bachelor’s degree preferred
- 10 years relevant experience is desired
- Ability to troubleshoot hardware, software, and network problems related to desktop computers, print servers, scanners, printers, PDAs (Blackberry), desktop video/video teleconference systems, and peripherals
- Ability to troubleshoot Microsoft products including, but not limited to MS Windows and Office; including all aspects of Windows security and Microsoft desktop products
- On the job experience with hardware and software configuration management is preferred
- Outstanding communications and interpersonal skills
- Prior military service and relevant experience may be substituted for education requirement
Certification Requirements
- Security+
- DESIRED: A+, Network+, Dell Server 7.0, MCP (Windows XP workstation), MCITP, CCNA, Nortel Network (Fiber Optic and Copper), ClearCube Blade certifications
Clearance Requirements
- Active TS/SCI clearance is required prior to start
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
- DoD 8570 IAT Level 2
- Passport is required and travel to the CENTCOM Forward Headquarters in Qatar may be required
- Shift work may be required
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Aaron McClellan in Human Resources at
314.952.5138 or URL blocked - click to apply.Job Snapshot
Employee Type
Full-TimeLocation
Tampa, FLJob Type
Information Technology, Other, Professional ServicesExperience
Not SpecifiedDate Posted
02/25/2023Job ID
3806/2710/16894Company Details :
Name : Computer World Services
CEO : Frank Hameed
Headquarter : Washington, DC
Revenue : $25 to $100 million (USD)
Size : 201 to 500 Employees
Type : Company - Private
Primary Industry : Information Technology Support Services
Sector Name : Information Technology
Year Founded : 1990
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Details
: Tampa, FL
: 40245 - 54590 USD ANNUAL
: Today
