Job Detail

Information Technology Help Desk Support

Information Technology Help Desk Support

Iroquois Nursing Home, Inc

Jamesville, NY

Job ID : 374f2f71563068396c5152772b64472b46513d3d

Job Description :

· Identifies and procures the hardware and software needed to satisfy user requirements.

· Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users’ premises.

· Loads appropriate software packages such as operating systems, networking components and office applications.

· Assists in the customization and adaptation of existing programs to meet users’ requirements.

· Provides telephone, in-person and online support to end-users.

· Coordinates activities with network services and information systems groups.

· Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication.

· Refers major hardware problems to service personnel for correction.

· Connects users to networks and provides initial training in facilities and applications.

· Administers e-mail and anti-virus systems.

· Rotates daily back-up media.

· Assists in research and procurement of computer accessories and supplies.

· Performs other duties as assigned, to fulfill the needs of the facility or department.

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Jamesville, NY 13078: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Help desk: 1 year (Preferred)
  • Windows: 1 year (Preferred)

Work Location: One location

Company Details :

Name : Iroquois Nursing Home, Inc

Headquarter : Jamesville, NY

Revenue : $5 to $25 million (USD)

Size : 201 to 500 Employees

Type : Company - Private

Primary Industry : Health Care Services & Hospitals

Sector Name : Healthcare

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Details

: Jamesville, NY

: 19 - 25 USD HOURLY

: Today

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