Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.

We are proud to have been named the National Apartment Association's 2021 Best Workplace in the Supplier Category.

• Salary of $65K - $80K
• Full Time, Monday-Friday, 8am-5pm
• Paid Holidays Off and No Weekends!
• Work from home options! We offer hybrid schedules that would consist of 1 day at home at 4 days in the office.
• We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual, complimentary gym access, meal prep services and more!
• Employee Discount Program!
• Long-term Career Opportunities! Many of our leaders started with Chadwell looking for a job, just like you, but found long-term career opportunities at one of our 19 Branches across the Country.
• Named Top 100 Companies in Tampa Bay 2019, 2020, and 2021!

OVERVIEW

The IT Infrastructure Manager oversees the day-to-day operation and function of the network infrastructure and its team. The Manager will be responsible for providing guiding team members as well as being the main point of contact for infrastructure projects, high level service desk escalations, vendors, and workflows. This includes responsibility for management activities as well as monitoring, maintaining, and supporting, servers, printers, and networking equipment for Chadwell Supply facilities nationwide within defined SLA metrics.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in computer science, engineering, MIS or equivalent experience preferred.
• Must have a minimum 3-5 years related working and managerial experience.
• Exceptional literacy and analytical skills.
• Must be able to translate technical knowledge into actionable direction.

DUTIES AND RESPONSIBILITIES

• Employee is the main point of contact for network and server related issues for IT team and Helpdesk staff.
• Maintain and Support User Workstation and Printing environments including Maintaining PC Images and making recommendations for new equipment when appropriate
• Work with IT management and staff in the identification, evaluation, implementation, integration, maintenance and problem resolution for all related systems in support of the business requirements
• Provide guidance with diagnosis, escalate as appropriate to management, and communicate to other support staff during critical system outages
• Maintain, Support and install Server Hardware, Operating Systems, Routers, Access Points, Switches, Firewalls, Cabling
• Maintain, and Support Microsoft Azure cloud environment and other cloud computing environments as decided by the business
• Purchase, Maintain and Support Desktop and Server Antivirus Solutions
• Maintain and Support Office 365 and Exchange Email
• Maintain, and Support Anti-Spam, Anti-Malware, and Email Security filters.
• Maintain and Support RingCentral Cloud PBX; and other telecommunications platforms, including 3rd party applications required (Headsets, etc.)
• Ensure all Chadwell Supply facilities have functioning internet connections; including the correct bandwidth as required and functioning backup internet, and make recommendations for changes when bandwidth is insufficient, or when vendor performance is poor.
• Maintain and Support Network Storage and Desktop Backup
• Manage a corporate backup strategy, and maintain Server, Database, and User Workstation Backups.
• Administer Active Directory, Enterprise Application Security, Onboarding, Offboarding
• Manage cybersecurity initiatives as required by policy and business initiatives including but not limited to Penetration Testing, Firewall security, Office 365 Security, and PCI Compliance. Keep abreast of new security threats and how to mitigate them.
• Maintain RemoteApp Environment and other remote software distribution platforms.

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