Job Detail

IT Support Specialist

IT Support Specialist

Mertz Manufacturing, Inc.

Ponca City, OK

Job ID : 374f2f71574568316c4174322f74612f46513d3d

Job Description :

*Job Summary
*
Employees in this position provide IT technical support for Mertz Manufacturing, Inc. The IT Support Specialist will plan, install, upgrade, monitor, and maintain both back-end and desktop/user equipment for the company.

Duties and Responsibilities

  • Assign new user accounts and email addresses in Active Directory.
  • Administer laptops, desktops, printers, switches, firewalls, phones, cameras, software deployments, security updates and patches.
  • Provide orientation and guidance to users on how to operate new software and computer equipment.
  • Deploy and maintain workstations and virtual servers.
  • Check computer hardware to ensure functionality.
  • Ensure security and privacy of networks and computer systems.
  • Ensure network connectivity throughout the company's LAN and VPN.
  • Organize and schedule upgrades and maintenance without deterring others from completing their work.
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)

Position Qualifications

  • Knowledge of and experience supporting Microsoft Windows desktop and server Operating Systems.
  • Knowledge of and experience supporting Microsoft Active Directory and Exchange.
  • Knowledge of and experience supporting VMWare or Hyper-V environments.
  • Experience with Dell server and storage hardware.
  • Knowledge and experience support networking infrastructure and VPNs.
  • Ability to work in a fast-paced and high-demand environment.
  • Knowledge of ERP systems; preferably with Made2Manage ERP.
  • Proficient in Microsoft Office (Word, Excel), with emphasis on Excel.
  • Basic knowledge of computer hardware and software.
  • Resourcefulness and problem solving aptitude.
  • Good organizational skills.
  • Ability to work both independently and as part of a team.
  • Willing and able to be on-call nights and weekends.
  • Willing and able to work some nights and weekends.
  • Utilizes interpersonal skills to communicate with network users and other information systems professionals.
  • Must have basic knowledge of applicable data privacy practices and laws.

Benefits Provided

  • Comprehensive benefits package including Medical, Dental, Life, and Vision insurance with competitive rates.
  • Employer 401K plan with company matching.
  • Annual vacation and sick time per company schedule.

Mertz Manufacturing, Inc., was founded in 1927 in Ponca City, OK. Mertz designs and builds a wide range of custom steel fabricated products. Mertz has over four-hundred employees and growing as the Oil & Gas industry revives. Mertz Manufacturing, Inc. is an equal opportunity employer.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • On call

Experience:

  • IT Support: 3 years (Preferred)

Work Location: One location

Company Details :

Name : Mertz Manufacturing, Inc.

CEO : Steve Ballinger

Headquarter : Ponca City, OK

Revenue : $25 to $100 million (USD)

Size : 201 to 500 Employees

Type : Company - Private

Primary Industry : Machinery Manufacturing

Sector Name : Manufacturing

Year Founded : 2004

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Details

: Ponca City, OK

: 39340 - 54611 USD ANNUAL

: 376 days ago

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