IT Support Technician
IT Support Technician
Career Transitions, LLC
South Bend, IN
Job ID : 374f2f7156306c376c7756332b64613045773d3d
Job Description :
IT Support Technician
Full-Time
South Bend, IN
Well established manufacturing/production company, located in South Bend is currently recruiting to add an IT Support Technician to their IT Group, supporting an organization of approx. 200 associates.
IT Support Technician SUMMARY:
Under the direction of the IT Manger, the IT Support Technician will support the company’s technology infrastructure. This individual must be technically skilled with good problem-solving abilities.
SPECIFIC RESPONSIBILITIES:
Being the primary reference point for all IT related queries, responding to user needs in a timely manner, and ensuring the optimal running of all systems, among other technical duties.
- Monitor and respond quickly and effectively to requests received through the helpdesk.
- Administrate Microsoft 365, including users, groups, and policies.
- Perform proactive network and systems monitoring, and work to resolve issues that are flagged.
- Perform timely workstation hardware and software upgrades.
- Modify configurations, utilities, default settings, etc. for all workstations and servers.
- Install, test, and configure new workstations, peripheral equipment, and software.
- Maintain inventory of equipment, software, and software licenses.
- Manage users, computers, groups, and OU structures in Active Directory.
- Document procedures.
- Onboarding of new users.
- Other IT and non-IT related tasks as required.
- Movement between multiple warehouse locations required, sometimes daily.
- All other duties as requested by the IT Manager.
IT Support Technician POSITION REQUIREMENTS:
Associates Degree in Computer Science or Information Technology and/or 2+ years of relevant technical experience. Experienced and familiar with:
- Expertise in Microsoft 365 and Microsoft Office use and administration.
- Expertise in Microsoft Windows use and administration.
- Experience with Android, iOS, Linux, and macOS use and administration.
- Strong and demonstrable desire to work in the computer/information technology field.
- Ability to adapt and learn both ‘on-the-fly’ and independently.
- Strong interpersonal skills for success in a help desk environment.
Candidate who have experience with virtualization and containers, VMWare, Docker, or equivalents, SQL databases and report generation, Programming/scripting experience in PowerShell, JavaScript, VB.NET, VBA, and/or C# and knowledge of networking software, hardware, and protocols – particularly Cisco or Dell network switching configuration and operation desired.
Send Resume to Dan Witters
To learn more about our firm https://www.careertransitionsllc.com
To learn more about jobs near me or national job openings visit https://www.careertransitionsllc.com/jobs
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Company Details :
Name : Career Transitions, LLC
CEO : Brian Hulecki
Headquarter : South Bend, IN
Revenue : Unknown / Non-Applicable
Size : 1 to 50 Employees
Type : Company - Private
Primary Industry : Staffing & Subcontracting
Sector Name : Human Resources & Staffing
Year Founded : 1997
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Details
: South Bend, IN
: 55000 - 58000 USD ANNUAL
: Today
