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IT Systems Analyst - Dynamics 365

IT Systems Analyst - Dynamics 365

Serv-U-Success

Grandville, MI

Job ID : 374f2f7156306c376d41527a3964693448513d3d

Job Description :

The Information Technology Systems Analyst plays a key role in the analysis and implementation of complex systems and software solutions for Serv-U-Success, including the analysis of user requirements/problems and procedures, testing, and deployment of processes to automate or improve new or existing systems

The main responsibilities for the Systems Analyst focus on solution and process design, project management, and the application of third-party solutions to solve specific business issues. Additional responsibilities include the development of an annual budget for related work, troubleshooting problems, managing risks, and supporting operational deadlines for project deliveries.

This role must work well in a team setting, but also on their own with minimal supervision. They may also take charge in managing specific projects on occasion. Strong communication skills are important to work well with users and customers to create effective business relationships.

Essential Duties & Responsibilities

  • Provide staff and users with assistance solving application related issues such as usage questions, software malfunctions and performance problems.
  • Test, maintain, and monitor software applications and systems, including coordinating the installation of software updates.
  • Confer with users to understand business needs, define requirements, and document findings.
  • Provide analysis of business needs and develop processes to address those needs.
  • Coordinate and link applications within the organization to increase productivity and develop business insight.
  • Consult with management to ensure agreement on business priorities.
  • Expand or modify applications to serve new purposes or requirements.
  • Interview or survey users, observe job performance or perform the job to determine what information is processed and how it is processed.
  • Determine computer software or hardware needed to set up or alter system.
  • Train staff and users to work with computer applications and programs.
  • Develop documentation of production business processes to ensure seamless coverage.

Desired Education, Skills & Experience

  • Bachelor’s Degree in Information Technology, Computer Science, or related field; or 5+ years of related/equivalent experience
  • 2+ years of Microsoft Dynamics AX or D365 experience preferred; or 3+ years of related ERP experience
  • Microsoft Power BI and other advanced Microsoft software experience a plus
  • Project management experience preferred
  • Excellent written and verbal communication, attention to detail, documentation, and interpersonal skills required
  • Strong analytical, organizational, and problem-solving skills along with the ability to multitask on separate projects is required
At Serv-U-Success, our values serve to guide our relationships as well as our actions. Each of our values reflect and support our policy of Equal Employment Opportunity. We believe in equality through which we affirm the worth and freedom of each person and treat all with respect and dignity. Consistent with our philosophy and values, our policy is to ensure that Serv-U-Success abides by all state, federal and local regulations and statutes prohibiting discrimination because of race, color, religion, gender, marital status, national origin, age, veteran status, disability or any other factor wholly unrelated to a person’s skill and work performance, in all employment practices, including hiring, firing, compensation, promotion and other terms, privileges and conditions of employment. Our policy is to act fairly and remain conscious of our biases and employ without regard to their race, color, creed, ethnicity, gender, age, sexual orientation, gender identity or disabilities.

Company Details :

Name : Serv-U-Success

CEO : Harold Voorhees

Headquarter : Grandville, MI

Revenue : $100 to $500 million (USD)

Size : 1001 to 5000 Employees

Type : Company - Private

Primary Industry : Grocery Stores

Sector Name : Retail & Wholesale

Year Founded : 1993

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Details

: Grandville, MI

: 72426 - 101790 USD ANNUAL

: Today

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