Marty Mason Design Group
Atlanta, GA
Job ID : 374f2f71563068386b7742792f74533046773d3d
Name : Marty Mason Design Group
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: Atlanta, GA
: Today
Knoxville, TN
81500 - 133167 USD ANNUAL
Full Time
Drive network reliability and availability improvements utilizing tools and analysis from platforms such as ETA Direct, Remedy, Netcool, NECOM, WNG, Operations
Minimum 1-3 years of experience in Contact Centre/Voice Operations handling customers. Effective Probing and Problem-Solving Skills.
Under the direct supervision of the Director of Sales, develop, maintain, and expand existing accounts. Develop specific account strategies designed to deliver
Clean driving record and current drivers license not required but helpful. Experience in construction or an installation trade (but we would be willing to train
Operate a multi- line phone to answer and direct calls. Assists other departments, including Human Resources, Sales, Quality, Payroll with clerical projects