Job Title: R&D Specialist/Product Support Representative

Who We Are: K&L Supply Company Inc. is the premier supplier of tools and equipment to the Powersports Industry. K&L was established in 1968 and is based out of San Jose, CA, right in the heart of Silicon Valley. K&L is also proud to be the Original Equipment Tool Supplier to all Yamaha® Dealers in the United States and Canada. Our company has made waves in the Automotive industry establishing ourselves as a Tool and Parts Manufacturer for OEM Companies such as Honda, Rivian, Panasonic, Snap-On, Harley-Davidson, and Bosch. We are excited about our next moves this year to not only expand our manufacturing capabilities but also grow our fulfillment and logistics division as we continue to work with some of the biggest manufacturers in the industry such as General Motors, Kia, and more!

Responsible to: CEO

Department: Technical Support

Job Summary:

K&L Supply is seeking a full time R&D Specialist/Product Support Representative to assist with the design and testing of our new range of products. In this role, you will be working closely with the R&D team to create functional design concepts, test existing designs, and oversee the implementation of development projects. You may also be spearheading the redesign of existing products.

Job Responsibilities: Responsibilities include various jobs and projects, including but not limited to:

Meeting with business management, marketing, and the R&D team to discuss product ideas.

Conducting market research and evaluating similar products and their functions.

Collaborating with the engineering and marketing department on product feasibility.

Redesigning existing products to enhance functionality or reduce costs.

Creating design projects and specification sheets.

Presenting product designs to management and stakeholders.

Overseeing the engineering of product prototypes.

Testing prototype products for functionality, ease-of-use, and longevity.

Resolving product issues.

Overseeing the production process.

Provide support to customers regarding equipment, tools and parts.

Process returns as needed.

Work with domestic and international vendors to maintain and expand product portfolio.

Qualifications:

4+ years’ experience in R&D and mechanical engineering.

In-depth knowledge of drawings and their inner workings, components, etc.

Experience in domestic and international online outsourcing.

Excellent communication skills. Must also be self-motivated, assertive and organized.

Problem solving and project leadership skills.

Some business travel may be required (less than 5%).

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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