• Support the development and execution of a customer driven roadmap, explore potential partnership opportunities and evaluate new product capabilities
• Create user stories, prioritize requirements and assist in testing with an agile approach
• Partner with the design and research teams understand client needs, create rapid prototyping and deliver an exceptional client experience
• Effectively collaborate across various internal teams including Legal, Compliance, Marketing, Go-to-Market, Support and Sales
• Proactively identify issues and own resolution end-to-end
• Support the creation of client collateral and resources such as documentation, user guides, policies and procedures
• Maintain deep knowledge on target market trends, personas and client journeys
• Interact with clients to understand their needs and champion the product
• Project manage workstreams and initiatives

Qualifications:

• 3+ years of total professional experience required
• Real estate experience is a plus
• Passion for the customer experience and a continuous improvement mindset
• Solution oriented and results driven with demonstrated drive to meet objectives
• Track record demonstrating personal initiative, setting and achieving goals and demonstrating entrepreneurial leadership
• Strong communication skills with ability to effectively collaborate and develop relationships across teams
• Thrives in fast-paced environment and can manage and execute across competing deliverables
• Problem solver with strong analytical skills
• Acts in a leadership capacity while effictively working in team environments
• Fast learner who can operate in an ambiguous environment
• Detail oriented with experience managing initiatives

The final title and job grade is at the discretion of the firm and will be discussed at the time of offer. It may be different than what is listed on the requisition based on candidate experience level.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
New York,NY $104,500.00 - $145,000.00 / year; Palo Alto,CA $104,500.00 - $145,000.00 / year