Post a Job

Job Detail

Service Desk Team Member

Service Desk Team Member

EK Computer Inc

Findlay, OH

Job ID : 374f2f7156306c366b4164312b4e472f46513d3d

Job Description :

About us

  • Founded in 1998
  • Over 100 clients throughout Ohio, Michigan, and Indiana
  • Headquartered in Napoleon with offices in Findlay & Defiance
  • Services include remote/on-site support, and IT/Cloud services management.
  • Industries we service: Retail, Government, Healthcare, Non-Profit, Manufacturing, and more.

Our Service Desk Team Members provide Tier 1 and 2 hardware and software remote or onsite support at client locations to resolve hardware and software issues and complete change requests. Assists all levels of users with, but not limited to, proper use of their computer systems, software applications, and information technology business processes. Performs other duties as required.

Responsibilities:

  • Troubleshoot and solve problems for users.
  • Support incoming and outgoing calls.
  • Keep track of current issues and software.
  • Help user with hard-to-fix problems over the phone and remote session.
  • Troubleshoot and resolve issues in a timely manner.
  • Handle incoming calls to the help desk.

Job Type: Full-time

Benefits:

  • 401(k) matching
  • Health insurance
  • Paid time off

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends

Ability to commute/relocate:

  • Findlay, OH: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • IT support: 2 years (Required)

Willingness to travel:

  • 25% (Preferred)

Work Location: One location

Company Details :

Name : EK Computer Inc

dutch-tavern.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, dutch-tavern.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, dutch-tavern.com is the ideal place to find your next job.

Details

: Findlay, OH

: Today

Share Job :
Apply For Job

Related Jobs

Wilton, CT

66260 - 98269 USD ANNUAL

Full Time

Experience in the field of technical Production Engineering and quality methodology such as statistical process control and FMEA is a plus.

Osborne, KS

Full Time

You will have all of the training, support, tools & equipment you need to provide the highest degree of quality care. $1,500 Sign-On Bonus.

Technical Service Representative

Haviland Enterprises, Inc.

Remote

Full Time

Bachelors degree in Chemistry, Sciences, engineering, or related field. Leave Share Program Provides an opportunity for employee owners to share their

Human Resources Coordinator

Summit Farms LLC

Alden, IA

39329 - 51173 USD ANNUAL

Full Time

Bachelors Degree preferred and/or equivalent experience with 3-5 years of experience in Human Resources field and/or equivalent combination of education and

San Diego, CA

150000 - 170000 USD ANNUAL

Full Time

Extensive development of systems in our lab facility as well as testing and troubleshooting on live trial sites in the field will be required.