Keep detailed records of all sales opportunities, including information about the customer, the unit they're looking at and about the correspondence.

Report deployment progress to internal stakeholders and evaluate problem investments for internal and external escalation. J.D. from an accredited law school.

Professional certification (Microsoft Certified Systems Administrator (MCSA), GIAC certifications) is a plus. Upgrade systems with new releases and models.

Coordinates meetings and conference calls. Experienced in settings where excellent customer service skills as well as independent problem solving are practiced.

Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies. Provides day-to-day performance management guidance to