Job Detail

Software Support Specialist

Software Support Specialist

DSC Dredge LLC

Reserve, LA

Job ID : 374f2f7156306c306d514a312b39693748413d3d

Job Description :

Join our team!

If you like variety and challenge, and take satisfaction in knowing you are making a difference while supporting cutting-edge technology, then DSC Dredge is the work environment for you. You will be supporting the DSC Vision package which is moving the dredging industry forward by allowing them to operate at a much higher throughput rate while maximizing profits.

Major Responsibilities:

· Experience providing onsite and remote software support.

· Experience using remote troubleshooting software. TeamViewer\ GotoAssist

· Able to Install, configure and troubleshoot proprietary software. Training provided.

· Collaborate with vendors to troubleshoot and fix third-party software applications.

· Experience with networking tools & utilities, ie. Cable testers, multimeters, crimp tools,
IP scanners.

· Install, configure, and troubleshoot hardware components in a manufacturing setting.

· Basic understanding of TCP/IP and CAN Bus protocols.

· Assist with SQL database programming and website design.

· Assist with configuring Cloud-based web services, Azure / PowerBI.

· Professional communication skills.

· Potential for light travel to customer facilities.

· Ability to multi-task, manage time and prioritize projects to meet required deadlines.

· Follows all safety rules and regulations as well as all company policies and procedures;
uses/wears all required Personal Protection Equipment (PPE) required for assigned tasks.

· Perform other duties as needed.

Requirements:

· Demonstrates a passion and a responsibility for company and product.

· Exhibit a passion for the company’s vision and values and focus on safety first.

· Desire to make own decisions and take responsibility for outcomes.

· Excellent written and verbal communication skills.

· Create and maintain technical documentation.

· Good interpersonal skills.

· Attention to detail.

· Good problem-solving skills.

· Proficient in Microsoft Office.

· Valid Driver’s license

· Must be able to successfully pass all pre-employment testing and Random drug and alcohol testing.

DSC Dredge, LLC. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. This technologically driven company takes pride in being the world's leader in customized dredging solutions.

Learn more about DSC by visiting our website: www.dscdredge.com

EOE

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 4 years

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Reserve, LA 70084: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • IT support: 1 year (Required)

Work Location: One location

Company Details :

Name : DSC Dredge LLC

Headquarter : Reserve, LA

Revenue : Unknown / Non-Applicable

Size : 51 to 200 Employees

Type : Company - Private

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Details

: Reserve, LA

: 42346 - 63350 USD ANNUAL

: Today

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