Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$49,700.00 - $82,000.00

Target Openings

24

What Is the Opportunity?

Join the Travelers Team today as an Underwriter within Personal Insurance!

This is an in-office/hybrid position for candidates local to Hartford-CT, Glens Falls-NY, Knoxville-TN, Richardson-TX and Spokane-WA. Travelers offers a hybrid work model that is designed to support flexibility.

Under moderate supervision, the Underwriter provides technical underwriting and general business support for assigned agencies via phone and email. The Underwriter is responsible for decisions impacting $10 million of premium over 8,000 phone calls, emails, and transactions per year. On referred policies (quotes, new business, changes, inspections, or renewals) applies risk development & analysis to determine accept or decline underwriting decisions. They will properly & efficiently executes decisions. The Underwriter communicates and explains decisions to agents and customers and also ensures turnaround time (TAT) goals and underwriting legal dates are met. (This position does not manage others.)

Compensation – In addition to your base salary, this position is eligible for performance-based incentives. When you transition to your assigned shift following training, you will be eligible for a shift incentive for shifts ending at 7:00 p.m. or later local time (based on candidate location).

What Will You Do?

• Front line communicators/stewards of TRV UW philosophy.
• Responsible for underwriting duties for assigned agencies within a delegated letter of underwriting authority. Recommends risks above their letter of authority.
• Typically these individuals hold Level I or Level II authority levels; Level I authority gained after completed training and receiving 85% quality on review of 40 consecutive files.
• Completes assigned workload within quality, productivity and customer experience standards as established by the business centers.
• Serves as key contact for assigned agents to help support and address critical needs with underwriting.
• Along with SE, serves as “gateway” to Travelers for agency needs.
• Focal point for resolving issues for agents – underwriting & service related.
• Emphasize professional relationship building with assigned agents.
• Keeps up to date on regulatory changes, bulletins and other ongoing training.
• Business travel as needed; planned agenda and pre-visit solutions for delivery on arrival; travel with Sales Executive when possible.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• College degree.
• 1+ year of Property Casual Insurance experience preferred.
• Basic knowledge and ability to explain Travelers UW philosophy.
• Basic understanding of regulatory and compliance laws.
• Basic critical thinking & analysis skills to aide underwriting decision making.
• Basic verbal & written communication skills to explain what is needed or decisions and why.
• Basic inquisitive skills - ability to draw out information via observation: investigative skills in a positive way.
• Basic Agency/customer experience skills.
• Basic teamwork/Rapport building skills.
• Basic agility to learn and navigate multiple systems.
• Basic ability to read & interpret third party reports.
• Basic ability to read & interpret underwriting manuals & guidelines, with guidance from others on more complex guidelines.
• Basic organizational and time management skills.
• Incumbents are required to obtain all required authority (quote, issue Underwriting level) within 2 months of transitioning to the floor. Failure to meet the necessary requirements may result in termination of incumbents’ employment.

What is a Must Have?

• High School diploma or equivalent.
• Bachelor’s degrees or 1 year of related work experience.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.