Ability to provide age-specific, quality, patient-centered care to all patients through the nursing process and standards of nursing practice with sensitivity

Greet each customer whether by phone or in person, in a warm, welcoming and professional manner. College education or specialty certification may be substituted

Answer phone calls, take notes/messages and redirect calls when appropriate. Knowledge of MS Office and ability to work with legal technology (court-filing

Triage and respond to tickets created through the ticketing system in a timely and courteous manner, resolve or escalate as appropriate and document steps taken

Reception duties including answering incoming telephone calls and greet clients. Office administrative duties including ordering supplies, maintaining