Monitor all customer calls, schedule detail appointments, analyze problems and ensure optimal solutions as well as follow up on all pending issues.

Answer the telephone, transferring calls, and taking messages. Qualifications: Knowledgeable and experienced in use of personal computers (Microsoft Word, Excel

Provide profitability analysis by sales file, product line and/or customer. Knowledge and ability to perform mining of data, analysis, and reporting.

A valid drivers license and a clean driving record are required for this position. Understand your service criteria and hold yourself accountable for exceeding

This role is responsible for providing advanced automotive problem resolution including identification, trouble shooting and project assistance for DIY