Job Title

Job Description

Effective Tuesday, January 4, 2022, all U.S.-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips*. Employees may request a reasonable accommodation. If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.

• Montana employees are currently excluded from this requirement at this time.

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common: An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to

As part of the DXR (C-Arms) Clinical Services Team for the Southeast Zone* you are responsible for the delivery of clinical services on-site training and education for DXR solutions - basic to advanced.

Responsibilities include:

• Delivers engaging on-site Clinical Services solutions, education, and training

• Ensures site readiness through collaboration with local sales, service and CPM teams Provides the highest-level customer experience for on-site training and customer communication

• Takes a leadership role in the personal ownership of the learner experience through customer consultation and collaboration with internal stakeholders

• Effectively communicates project status, issues and delays with internal team Builds communication among learners and encourages collaboration

• Gains complete knowledge of relevant solutions per modality

• Proficient to advanced in areas of specialization

• Works on problems of a diverse scope

• Demonstrates good judgement in selecting methods and techniques for obtaining solutions

• Guides the customer in the testing of workarounds, clinical integration, and new functionality of Philips solutions

Candidate Profile

Education/Credentials:

• Certificate or Associate’s Degree required; Bachelor’s Degree preferred

• Have and maintain ARRT certification or equivalent.

• Have and maintain the advanced registry certification per modality if applicable.

• CTT+ (Certified Technical Trainer) preferred

Experience:

• 5 years clinical experience as RT(R) in pertinent field(s)

• Experience as clinical preceptor providing education strongly preferred

Skills:

• Ability to assess customers' education needs

• Ability to create learning objectives based on customer needs

• Customer service focused

• Effective communication skills - verbal and written

• Effective time management and organizational skills

• Proficient computer skills

• Communication and collaboration skills with multiple organizational levels

• Customer focused/Customer experience/Customer Mindset

• Ability to be managed remotely

• Ability to work in ever changing environments

• Flexibility and tolerance of ambiguity

• Detail oriented with excellent organizational skills

Mental and physical job requirements:

• Fluent in English

• Lift parts or carries parts weighing a few ounces to over 25 lbs.

• Frequently bends, twists, turns, and works in unusual positions using full body mobility

• Must possess a valid driver's license

• Willingness to travel overnight 75% of the time, may require night and weekend coverage on occasion

• This position will require you to meet all customer specific mandates such as vaccinations and or screening tests.

• 
  The Southeast Zone includes: FL, GA, NC and SC. The preferred location for this opening is in Tampa, Orlando or Atlanta but will consider other locations within the zone. Candidates must reside in a city within their territory that holds the majority of their customer base and be located near a major (non-regional) airport (within 1 hours drive) to be considered.

In return, we offer you

The opportunity to grow in your profession by becoming a subject matter expert in Guided Image Therapy, while working closely with our customers to ensure their overall satisfaction.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

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Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.