Our goal is to have the best employees who make up the best team that provides the best service to our customers. If you are looking for a fast-growth company with sound values and want to take your career to the next level, then this is the place for you.

You would need to know about things like (certs are great, but not required):

-Travel to clients sites to assist Tier 2 as smart hands

-Phone support as initial point of contact and troubleshooting for our clients

-Desktop Support to include troubleshooting errors, virus scans, email set ups, new user set ups, and standard PC troubleshooting.

-Microsoft product knowledge such as O365, AD, Office Products, etc.

-Customer service and professional demeanor that can be relayed over email and phone.

-Willing to train an individual that is eager to learn and grow with the organization and Central Help Desk Team.

Many of our customers are small businesses, so you need to be able to use best business practices without breaking the bank. We are also a Team – so if it would bother you to take out the trash one day, it’s probably best you don’t apply.

Things we’d like you to have:

-1-2 years of Technical experience

-The ability to get stuff done

-Willingness to work in different verticals on different networks in a single day (we deal with a lot of different folks and want to keep IT from breaking their business)

-Passion for Technology

-Heart to always do the right thing and admit mistakes (they will happen and its ok)

-Good communication skills (willing to give and receive constructive feedback)

Compensation will be competitive determined by experience.

We are an Equal Opportunity Employer.

Job Type: Full-time

Pay: $35,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Experience:

• Desktop support: 1 year (Required)
• Computer networking: 1 year (Required)

Work Location: One location

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