Open Position: Dental Administrative Assistant / Front Desk

Position Type: Full Time (4 days/week)

Location: Decorah, IA (Winneshiek County)

Northeast Iowa Pediatric Dentistry is currently looking to hire someone to work at our front desk as an administrative assistant. Additionally, there is opportunity to help with social media/marketing, community outreach, and our office wellness program if candidate desires.

Candidates for this position should be highly organized with a close attention to detail. We are a state-of-the-art dental office in Decorah, Iowa. Our mission is to provide specialized and comprehensive dental care for infants, children, adolescents and patients with special health care needs in a friendly, safe environment, with a focus on prevention and education.

Listed below are some of the job responsibilities expected in this position:

• Greet patients and parents in a friendly and welcoming manner upon entering our office.
• Confirm all new patient paperwork has been filled out appropriately.
• Scan paperwork and insurance cards into our dental software.
• Enter patient, parent and insurance information into our dental software accurately.
• Answer incoming phone calls and emails in a professional manner.
• Make outgoing, reminder phone calls to patients.
• Schedule new patient exams, as well as existing patient treatment and recall appointments.
• Play a role in the management of referrals to and from other dentists.
• Process payments made by families following appointments.
• Maintain patient confidentiality per HIPAA requirements.

The practicing dentist and business manager will provide supervision and guidance for this position.

Job Requirements

• High school graduate or equivalent.
• Strong grammatical and proofreading skills.

Offered Benefits

• Retirement plan (401K), with employer matching.
• Paid time off (PTO) and paid holidays.
• Bonus system based upon monthly, office-wide production.
• On-site gym.

Preferred Qualifications

• Prior front desk experience in some capacity.
• Previous history of work in the dental field.
• Associate degree or equivalent.

Interested candidates should send a cover letter and résumé. Three references should be available upon request.

Northeast Iowa Pediatric Dentistry is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Job Type: Full-time

Pay: $16.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Flexible schedule
• On-site gym
• Paid time off
• Wellness program

Healthcare setting:

• Clinic
• Dental office
• Private practice

Medical specialties:

• Pediatrics

Schedule:

• 8 hour shift
• No weekends

Work Location: One location

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