Job Detail

Field IT Technician

Field IT Technician

Gladus LLC

Elizabethtown, KY

Job ID : 374f2f7156306c386b5164382f4e533846773d3d

Job Description :

Our client is a growing supplier for B2B vending, POS, and Coin operated machines in the Kentucky area. We’re looking for a Field Technician to help our clients with installation, repairs, and maintenance of equipment within Elizabethtown and surrounding areas.

Job Type: Full-time

Salary: $45,000.00 - $50,000.00 per year

Benefits:

  • Health insurance
  • Paid time off

What Our Field Technicians Do:

  • Complete installations and provide support at client locations (small local businesses) in Kentucky, 60 to 100 mile radius
  • Hands-on and field-based work with over 90% of time spent on route. (Gas reimbursement is provided)
  • Scheduling b2b appointments for software or hardware placement or updates, meeting existing customers and partners at their or potential locations.
  • Diagnose, troubleshoot, and resolve Microsoft Windows / UNIX hardware and software problems
  • Install and configure new PC hardware and software on desktops, ATM, amusements devices, laptops, and peripherals such as phones, printers, external drives, and other related hardware
  • Develop, prepare, tests and deploy hard drive images and be capable of supporting users in a virtual desktop environment.
  • Perform basic computer wired and wireless network troubleshooting
  • Develop, document, and effectively communicate job processes, procedures, and techniques
  • Maintain proficiency in PC technical fields of expertise
  • Maintain a high level of proficiency in using help-desk systems and tools
  • Track and maintain equipment inventories
  • Test new hardware and software
  • Deliver device, instruct, and visit clients

What You’ll Bring:

  • Extensive hardware repair hands on experience
  • Software installation experience
  • Must own a car and have a valid Driver’s License.
  • Field tech support work experience
  • Ability to do heavy lifting i.e., heavy machines/kiosks/devices
  • Ability to work on a Monday to Friday, 9:00am – 5:30pm schedule, on call one weekend a month

Why Us?

  • Casual environment focused on teamwork
  • Extensive industry and technology training
  • Career development program
  • Competitive salary
  • Monthly health reimbursement arrangement (HRA)
  • Comprehensive benefits including 100% work-related gas, tolls, and parking reimbursement
  • Paid time off

*In order to share details on the product line and commission structure during the interview process you might be asked to sign a confidentiality and non-disclosure agreement.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call
  • Weekend availability

Experience:

  • Computer Hardware Repair: 2 years (Preferred)
  • Technical support: 2 years (Preferred)
  • Software troubleshooting: 2 years (Preferred)
  • UNIX: 2 years (Preferred)
  • Field Tech: 2 years (Preferred)

Language:

  • Hindi (Preferred)

License/Certification:

  • Driver's License (Required)

Willingness to travel:

  • 100% (Preferred)

Work Location: On the road

Company Details :

Name : Gladus LLC

Headquarter : Chicago, IL

Revenue : Unknown / Non-Applicable

Size : Unknown

Type : Company - Public

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Details

: Elizabethtown, KY

: 45000 - 50000 USD ANNUAL

: 15 days ago

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