River Valley Holdings, located in Syracuse, NY, is currently searching for an Infrastructure Engineer to join our internal infrastructure (IT) group.

River Valley Holdings is a family-owned specialty food distribution company based in Syracuse, NY serving retail customers across the northeastern United States. The River Valley family of companies: River Valley Foods, Cavallaro Foods and Garden Spot Foods, distributes a wide range of specialty dry and frozen grocery items out of warehouses in Syracuse, NY and New Holland, PA.

The Infrastructure Engineer (IT) would be responsible for ongoing support and maintenance of our current network infrastructure along with development and expansion of systems moving forward.

This position is full-time and located in our Firestone facility (not remote). Additional travel between our four (4) Syracuse based facilities will also be required. The Infrastructure Engineer will report to the Hardware and Systems Manager.

River Valley offers a competitive compensation and a comprehensive benefits package:

• Full benefit package including health, dental, life, short- and long-term disability
• 401k & Roth IRA with company match
• Vacation and personal time off
• Employee Assistance Program
• Employee Purchase Program
• High-growth environment with plenty of room for advancement

Responsibilities

• Add, maintain, and replace network hardware, including switches, routers, etc.
• Manage Windows updates, assist with Exchange Management console
• Maintain all system backups
• Participate in Disaster Recovery planning and execution
• Analyze, troubleshoot, and remediate hardware/system related issues
• Support existing systems - proactively manage and maintain multiple systems to ensure performance and availability
• Directly contribute to continual improvement of the company’s security posture
• Work independently on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions
• Mentor other team members
• Provide first and second level support to users
• Provide off-hours support on a rotating basis as needed

Requirements

• Familiar with cyber security best practices and industry-standard tools
• Working knowledge of Active Directory
• Knowledge of Exchange (both 365 and On Prem)
• Experience with Layer 3 network Switching
• Experience with routers and VPN
• MS Server and Windows configuration and support
• Excellent communication skills
• Detail oriented with a high level of commitment to customer satisfaction
• Team player with an emphasis on both knowledge sharing and learning

Additional Beneficial Skills/Experience

• Cyber Security-related certifications (highly desirable)
• Experience with Office 365
• Experience with MSSQL

River Valley Holdings is a Equal Opportunity Employer (EOE).