At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Call Center Schdeduler

Myrtle Beach,

Scheduler Job Description: Top Duties and Qualifications

A Scheduler, or Appointment Scheduler, coordinates appointments for employees, customers or patients. Their main duties include planning weekly employee schedules, determining appointment lengths and making phone calls to patients or customers regarding their appointment or meeting times.

Scheduler duties and responsibilities

A Scheduler will serve as the coordinator for schedules and appointments, often between doctors and patients. Schedulers must listen to the needs of the person requesting the appointment in order to determine the amount of time the appointment will require and then find the time that works best for both the patient and the medical professional. They should be professional and have the ability to manage multiple calls. A good Scheduler can determine the priority of patients’ needs to determine when an immediate slot should be found or if a patient can come in based on the current schedule. Schedulers also manage cancelations, including a doctor who may need to reschedule a full day, finding the best alternatives for all involved.

Examples of tasks a Scheduler may need to perform include:

Who we are:

We are 6000+ highly trained healthcare professionals and support staff across the United States, Australia, the U.K, Spain and China, designing cancer and heart disease treatments to help patients achieve the best possible life outcomes.

Global care

Across the world, we have more than 580+ centres to help us bring the right care to our patients. Every year our team sees more than 1.4 million patients globally across our Oncology, Cardiology & Sleep Medicine Centres.

People centricity is at the heart of what we do and we pride ourselves on making our people a priority, whether that be a patient or an employee. We aim to build culture of ‘care’ that is patient focused, and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to truly make a difference, join us at GenesisCare!

GenesisCare is an Equal Opportunity Employer.