Job Detail

Front of House Manager

Front of House Manager

Mermaid Winery

Virginia Beach, VA

Job ID : 374f2f7156306c2b6b5174302b4e573746673d3d

Job Description :

We are seeking a Front of the House Manager who is an experienced leader and shares our company values of authenticity, reliability, integrity, quality, service, and passion. This person has an entrepreneurial spirit who is motivated and enjoys managing a professional, results-driven team in a collaborative environment. We are looking for an individual whose leadership qualities will continue our success.

RESPONSIBILITIES

  • Directly responsible for collaborating with managers to assure operations are managed effectively and efficiently while meeting sales objectives and enhancing brand image.
  • All efforts to maximize and reflect the values: authentic, reliable, integrity, quality, service, and passion.
  • Responsible for assuring sales focus is on sales goals.
  • Enhance our culture of exceptional customer service enabling a positive experience at all points of contact.
  • Assures messaging is professional and consistent across all channels.
  • Direct efforts to targeted audiences who enhance the brand and provide inroads to new markets.
  • Assure website content is updated and fresh.
  • Cultivate teamwork, trust, and mutual respect. Foster a positive, productive, and empowering work environment. Hire, train, coach, mentor, and discipline direct reports.
  • Responsible for employee management, expense management, inventory management, reporting, and forecasting.
  • Booking private events
  • Assure all grounds are safe, welcoming, and reflective of the brand.

Collaborate with Owner:

  • Establish strategic initiatives and lead team to assure positive results.
  • Work together to assure brand assets are optimally managed to retain and elevate brand status.

PROFESSIONAL REQUIREMENTS

  • Bachelors Degree.
  • 5 years or more experience in restaurant management and marketing.
  • 5+ years in a senior management position of a restaurant with proven ability to be an effective, innovative, and enthusiastic leader.
  • Passion for and in-depth knowledge of wine.
  • Significant exposure to and proven success in the areas of: employee management, sales management, expense management, inventory management, reporting, and forecasting.
  • Significant experience in strategic planning. Ability to formulate a plan for long-term success and gain support for the vision and plan implementation.
  • Strong management experience: problem-solving skills, attention to detail, organization skills, and multi-tasking skills.
  • Decisive ability to take action.
  • Strong character with reputation for integrity and respect for confidentiality.
  • Understands family-run business.
  • Ability to accept direction and work as a team member.
  • Strong communication skills being a good listener, concise communicator, and understands the importance of open and direct conversations.
  • Strong human resources experience including compensation, benefits, employee recruitment, hiring, coaching, discipline, and termination.
  • History of responsible use of alcohol and other appropriate conduct.
  • Valid driver s license; physical ability to travel both by car and plane, ability to climb stairs, ability to sit and operate a computer, and ability to lift and carry 40+ lbs.
  • Must be able to perform other duties as assigned.

Recommended Skills:

  • Specific understanding of restaurant environments and their operations.
  • Comprehensive analytical, strategic, and tactical skills (i. e. must be able to both create and execute ideas).
  • Proven P&L responsibilities with in-depth understanding of restaurant finance and operations.
  • Entrepreneurial management style with experience in a structured environment.
  • Adaptability and open to change.
  • Well-rounded interpersonal skills
  • Excellent analytical and creative skills.
  • Passionate about wine and the varying dynamics specific to the wine & restaurant business.
  • In addition, the selected individual will share the company s values of authenticity, reliability, integrity, quality, service, and passion.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 5 years

Restaurant type:

  • Casual dining restaurant

Shift:

  • 10 hour shift

Weekly day range:

  • Every weekend
  • Monday to Friday

Education:

  • Bachelor's (Preferred)

Experience:

  • Restaurant management: 5 years (Required)

Work Location: One location

Company Details :

Name : Mermaid Winery

CEO : Jennifer Eichert

Headquarter : Norfolk, VA

Revenue : Unknown / Non-Applicable

Size : 51 to 200 Employees

Type : Company - Private

Primary Industry : Restaurants & Cafes

Sector Name : Restaurants & Food Service

Year Founded : 2012

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Details

: Virginia Beach, VA

: 38302 - 54551 USD ANNUAL

: 5 days ago

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